You can submit an inked fingerprint, scanned document, clear phone photograph or digital fingerprint file. Clear, well-lit images are helpful, but they do not need to be professionally taken.

You may request a fingerprint collection kit when ordering. If the person has passed away, a funeral home or mortuary may also be able to help locate or obtain a fingerprint.

Often, yes. Our artists can clean, enhance and carefully rebuild many incomplete or imperfect fingerprints. Send us what you have and we will review it before engraving.

Yes. Funeral homes and mortuaries often keep fingerprint records or can help collect a print. Our customer service team is also happy to explain what to request.

Many designs can accommodate two fingerprints, depending on the available engraving area. Look for dual-thumbprint styles or contact us before ordering so we can recommend the best piece.

You may request a proof when ordering. If approval is important to you, contact our team so we can note the request before production begins.

Production begins after we receive a usable fingerprint. Many pieces ship quickly, but timing varies by design, material and personalization. The individual product page provides the best estimate.

Yes. You may upload the fingerprint while ordering, email it afterward with your order number or request a collection kit. We will not begin the fingerprint engraving until the print is received.