Keychain Pet Memorial Jewelry Gold Plated Bone Photo Engraved

Photo Jewelry FAQs

Can I get a proof?
Yes, you can request a proof of your photo jewelry. Proofs are provided within one business day upon request. Please specify in the order comments box at checkout.

What is the typical shipping time?
Photo-engraved jewelry usually ships within 1-2 business days after your order is processed. For more details on shipping options and rates, click here.

How does the process work?
Upload your photo on the product page, email it to sales@jewelrykeepsakes.com, or upload it here. Our team will professionally edit the image, remove the background if requested, and engrave it in high definition onto the jewelry. Production takes approximately 1-2 business days.

Can you merge two photos into one?
Yes, we can combine two photos into a single image. Email both photos to sales@jewelrykeepsakes.com with any specific instructions.

Can you remove the background?
Yes, background removal is available on the product page as an option.

Is the photo engraved into the metal, or just on top?
The image is engraved into hypoallergenic, surgical-grade stainless steel through high-definition impact engraving. Learn more about our photo engraving process.

Is the engraving in color or black and white?
The engraved image is in black-and-white grayscale. We also offer a selection of full-color photo-engraved jewelry here.

What file types are accepted?
We accept bmp, gif, jpg, jpeg, jif, jfif, jfi, png, wbmp, xbm, and tiff files.

Can I take a photo of a picture and send it in?
Yes, you can submit a photo of a picture.

Do you charge for proofs?
Proofs are free, but they are only sent upon request. Add your request in the order comments at checkout.

Do proofs delay the order?
Proofs generally don’t delay the order. The order is on hold until the proof is approved. Once approved, the order proceeds directly to engraving.

Can you crop the image for me?
Yes, we can professionally crop the image. Include any cropping instructions on the product page or in the order comments on the checkout page or email us at sales@jewelrykeepsakes.com.

Can you remove specific people from the image?
Yes, we can remove people from the image. This can be requested on the product page or by specifying in the order comments.

Can you add in missing hair?
Yes, in most cases, we can add in missing hair to the photo.

Can I engrave a photo on both sides?
Yes, photos can be engraved on both sides. To add this option, select "Add engraving" and upload your second photo here.

Can you engrave a fingerprint on the back?
Yes, we can engrave a fingerprint on the back. Search for "jk9000" or click here.

Can you engrave handwriting on the back?
Yes, handwriting can be engraved on the back. Search for "jk9000" or visit this link.

Will the image wear off?
No, the image will not wear off. It is impact engraved on surgical-grade stainless steel for lasting durability.

What is the end result color?
The engraved image appears in black-and-white grayscale. We also offer color photo-engraved jewelry here.

Will the jewelry tarnish or change color?
Our photo jewelry is made from surgical-grade stainless steel, resistant to tarnishing and color change due to its protective chromium oxide layer. Your jewelry should be tarnish free.

Is the jewelry waterproof?
While waterproof, we recommend avoiding wearing it while swimming or bathing to protect the metal from chemicals.

Can I add a birthstone?
Yes, birthstones can be added. View our selection of birthstones here.

What is included with my purchase?
Your purchase includes the jewelry, a matching 20" chain (if applicable), and a gift box.

What chain options are available?
Each piece includes a 20" snake chain. Additional premium chain options are available here.

How do I care for my jewelry?
Wipe the jewelry with a jeweler’s polishing cloth monthly to remove buildup. Find more care tips here.

Are discounts or coupons available?
Yes, visit our discounts page for current offers.

What is the warranty?
Our warranty guarantees your jewelry against manufacturing defects for one year from purchase. Defective items within this period will be replaced. Learn more about our warranty.

Is the jewelry returnable?
Photo jewelry is non-returnable. For our full return policy, click here.

Shipping FAQs

How much is shipping?
Standard shipping in the United States is free. For more information, view our shipping rates.

How soon can I receive my order?
We offer expedited overnight, priority, and standard shipping. Orders placed before 12:00 pm MST qualify for same-day shipping on expedited options. For more details, click here.

What is the cutoff time for same-day shipping?
For expedited orders, place your order before 12:00 pm MST for same-day shipping. View all shipping policies here.

Do you ship internationally?
Yes, we ship internationally. For a list of countries, click here.