Privacy Policy

Privacy Policy

Last updated: January 26, 2024

 

At Jewelry Keepsakes Inc., d/b/a Jewelry Keepsakes Inc. ("us", "we", "our", or the "Company"), we value your privacy and the importance of safeguarding your data. This Privacy Policy (the "Policy") describes our privacy practices for the activities below. As per your rights, we inform you how we collect, store, access, and otherwise process information relating to individuals. In this Policy, personal data ("Personal Data") refers to any information that can identify an individual on its own or in combination with other available information. 

We are committed to protecting your privacy by the highest level of privacy regulation. As such, we follow the obligations under the below regulations:  

  • Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and the applicable provincial legislation
  • Quebec Law 25
  • the EU's General Data Protection Regulation (GDPR)
  • Brazil's Data Protection Legislation (LGPD)
  • California's Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) and California Online Privacy Protection Act (CalOPPA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa's Protection of Personal Information Act (POPIA)

Scope 

This Policy applies to the Jewelry Keepsakes Inc. websites, domains, applications, services, and products.  This Policy does not apply to third-party applications, websites, products, services or platforms accessed through (non-Jewelry Keepsakes Inc.) links we may provide. These sites are owned and operated independently from us and have separate privacy and data collection practices. The third party's privacy policy will govern any Personal Data you provide to these websites. We cannot accept liability for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of such sites.

Processing Activities 

This Policy applies when you interact with us by doing any of the following:

  • Please make use of our application and services as an authorized user
  • Visit any of our websites that link to this Privacy Statement
  • Receive any communication from us, including newsletters, emails, calls, or texts / SMS

What Personal Data We Collect 

When you make a purchase or attempt to make a purchase, we collect the following types of Personal Data:

This includes:

  • Account Information such as your name, email address, and password
  • Payment Information such as your billing address, phone number, credit card, debit card or other payment method
  • Financial Information, including credit card numbers
  • Purchase information specifically if personalized or unique
  • Location Data

When you use our products and features, we collect the following types of 

Personal Data:

  • Account Information such as your name, email address, and password
  • Payment Information such as your billing address, phone number, credit card, debit card or other payment method
  • Financial Information, including credit card numbers
  • Purchase information specifically if personalized or unique
  • Feedback, such as customer support or product reviews

How We Collect Your Data 

We collect Personal Data from the following sources:

From You. You may give us your Account Information, Payment Information, Financial Information, Demographic Data, Purchase Information, Content, Feedback, and Product Information by filling in forms, using our products or services, entering information online or corresponding with us by post, phone, email or otherwise. This includes Personal Data you provide, for example, when you:

  • Create an account or purchase products on our website;
  • Use our products or services;
  • Express interest in our products or services;
  • Subscribe to our newsletter;
  • Contact us with an inquiry or to report a problem (by phone, email, social media, or messaging service);
  • When you log in to our website via social media,

Automated technologies or interactions: 

As you interact with our website, we may automatically collect the following types of data (all as described above): Device Data about your equipment, Usage Data about your browsing actions and patterns, and Contact Data where tasks carried out via our website remain uncompleted, such as incomplete orders or abandoned baskets. We collect this data using cookies, server logs and similar technologies. Please see our Cookie section (below) for further details.

Third parties: We may receive Personal Data about you from various third parties, including:

  • Account Information and Payment Information from another individual when they purchase a gift for you on our website;
  • Device and Usage Data from third parties, including analytics providers such as Google;
  • Account Information and Payment Data from social media platforms when you log in to our website using such social media platforms;
  • Content from communication services, including email providers and social networks, when you permit us to access your Data on such third-party services or networks;
  • Account Information and Payment Data from third parties, including organizations (such as law enforcement agencies), associations and groups, who share data for fraud prevention and detection and credit risk reduction; and
  • Account Information, Payment Data, and Financial Data from technical, payment and delivery service providers.

Suppose you provide us, or our service providers, with any Personal Data relating to other individuals. In that case, you represent that you have the authority to do so and acknowledge that it will be used per this Policy. If you believe that your Personal Data has been provided to us improperly or to exercise otherwise your rights relating to your Data, don't hesitate to contact us by using the information set out in the "Contact us" section below.

Device and Usage Data 

When you visit a Jewelry Keepsakes Inc. website, we automatically collect and store information about your visit using browser cookies (files we send to your computer) or similar technology. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help Feature on most browsers will provide information on how to accept cookies, turn off cookies, or notify you when receiving a new one. If you do not accept cookies, you may not be able to use some features of our service, and we recommend that you leave them turned on. 

We also process information when you use our services and products. This information may include:

  • Device IDs
  • Login information
  • IP Address
  • Time stamps
  • Authentication records
  • Location information
  • Individual Products you view
  • Web terms or searches that led you to the site
  • Time zone
  • Other operational data.

Data we collect from third parties 

We may receive your Data from third parties, such as companies subscribing to Jewelry Keepsakes Inc. services, partners and other sources. This Personal Data is not collected by us but by a third party and is subject to the relevant third party's separate privacy and data collection policies. We do not have any control or input on how third parties handle your Personal Data. As always, you have the right to review and rectify this information. If you have any questions, contact the relevant third party for further information about your Personal Data. Where that third party is unresponsive to your rights, you may contact the Data Protection Officer at Jewelry Keepsakes Inc. (contact details below).

Our websites and services may contain links to other websites, applications and services maintained by third parties. The information practices of other services or social media networks that host our branded social media pages are governed by third parties' privacy statements, which you should review to understand those third parties' privacy practices better.

Purpose and Legal Basis for the Processing of Personal Data 

We collect and use your Data with your consent to provide, maintain, and develop our products and services and understand how to improve them.

These purposes include:

  • To deliver your product or service
  • To fulfil orders, including electronic and non-electronic shipment
  • Building a Safe and Secure Environment
  • To verify or authenticate your identity and
  • Investigate and prevent security incidents such as breaches, attacks and hacks.
  • Providing, Developing, and Improving our Products and Services
  • Deliver, maintain, debug and improve our products and services.
  • Enable you to access Jewelry Keepsakes Inc. services and set up accounts.
  • Provide you with technical and customer support.
  • Organize and Deliver Advertising and Marketing
  • Send you newsletters and other marketing communications about current and future products, programs and services, events, competitions, surveys and promotions held by us or hosted on our behalf; and
  • Organize events or register attendees and schedule meetings for events.
  • For research and development
  • To communicate with you about the Products and Services

When we process your Personal Data to provide a product or service, we do so because it is necessary to perform contractual obligations. All of the above processing is necessary in our legitimate interests to provide products and services to maintain our relationship with you and to protect our business, for example, against fraud. Consent will be required to initiate services with you. New consent will be required if any changes are made to the type of data collected. Some services may only be available within our contract if you consent.

Third-Party Tools 

We use these third-party tools to store your information:

  • BigCommerce
  • Google Analytics
  • Lucky Orange

International Data Transfer and Storage 

Where possible, we store and process data on servers within the general geographical region where you reside (note: this may not be within the country in which you reside). Your Data may also be transferred to and maintained on servers outside your state, province, country or other governmental jurisdiction where the data laws may differ from those in your jurisdiction. We will take appropriate steps to ensure that your Personal Data is treated securely by this Policy and applicable data protection law. Data may be kept in other countries and considered adequate under your laws. 

More information about these clauses can be found here: https://eur-lex.europa.eu/legal-content/en/TXT/?uri=CELEX%3A32021D0914

Sharing and Disclosure 

We will share your Data with third parties only in the ways set out in this Policy or set out at the point when the Personal Data is collected.

We also use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your Data here: https://www.google.com/intl/en/policies/privacy/

You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Legal Requirement 

We may use or disclose your Personal Data to comply with a legal obligation, in connection with a request from a public or government authority, or in connection with court or tribunal proceedings, to prevent loss of life or injury, or to protect our rights or property. We will tell you where it is possible and practical to do so before such disclosure.

Service Providers and Other Third Parties 

We may use a third-party service provider, independent contractors, agencies, or consultants to deliver and help us improve our products and services. We may share your Personal Data with marketing agencies, database service providers, backup and disaster recovery providers, email service providers and others, but only to maintain and improve our products and services. For further information on the recipients of your Personal Data, please contact us by using the information in the "Contacting Us" section below.

How do we keep your information safe?

We keep your information behind secured networks. There are only a few trusted individuals with access to this information. All credit card information is encrypted and transmitted via SSL Secure Socket Layers. Our payment service provider, Authorize.net, keeps your payment information safe.

What are Cookies? 

A cookie is a small file containing information your browser stores on your device. Information in this file is typically shared with the site's owner in addition to potential partners and third parties to that business. The collection of this information may be used in the site's function and to improve your experience. 

How we use cookies 

  • To give you the best experience possible, we use the following types of cookies:
  • Strictly Necessary. As a web application, we require certain necessary cookies to run our service.
  • Preference.
    • We use preference cookies to help us remember how you like using our service.
    • Some cookies are used to personalize content and give you a tailored experience. For example, location could be used to give you services and offers in your area.
  • Analytics. We collect analytics about the types of people who visit our site to improve our service and product.

How to control your cookies 

So long as the cookie is not strictly necessary, you may opt-in or out of cookie use at any time. To alter how we collect information from you, visit our Cookie Manager.

We will only retain your Data for as long as necessary for the purpose for which that data was collected and to the extent required by applicable law. When we no longer need Personal Data, we will remove it from our systems and take steps to anonymize it.

Your personal information may be transferred if we are involved in a merger, acquisition or asset sale. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

We have appropriate organizational safeguards and security measures to protect your Data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.

The communication between your browser and our website uses a secure encrypted connection wherever your Personal Data is involved.

We require any third party contracted to process your Personal Data on our behalf to have security measures in place to protect your data and treat such data in accordance with the law.

In the unfortunate event of a Personal Data breach, we will notify you and any applicable regulator when legally required.

We do not knowingly collect personal data from children under 18.

Your rights are subject to local data privacy regulations depending on your geographical location and citizenship. These rights may include:

  • Right to Access (PIPEDA, GDPR Article 15, CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA, LGPD, POPIA)

You have the right to learn whether we are processing your Personal Data and to request a copy of the Personal Data we are processing about you.

  • Right to Rectification (PIPEDA, GDPR Article 16, CPRA, CPA, VCDPA, CTDPA, LGPD, POPIA)

You have the right to have incomplete or inaccurate Personal Data that we process about you rectified.

  • Right to be Forgotten (right to erasure) (GDPR Article 17, CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA, LGPD, POPIA)

You have the right to request that we delete Personal Data that we process about you unless we need to retain such data to comply with a legal obligation or to establish, exercise or defend legal claims.

  • Right to Restriction of Processing (GDPR Article 18, LGPD)

You have the right to restrict our processing of your Personal Data under certain circumstances. In this case, we will not process your Data for any purpose other than storing it.

  • Right to Portability (PIPEDA, GDPR Article 20, LGPD)

You have the right to obtain Personal Data we hold about you in a structured, electronic format and to transmit such Personal Data to another data controller, where this is (a) Personal Data which you have provided to us, and (b) if we are processing that data based on your consent or to perform a contract with you or the third party that subscribes to services.

  • Right to Opt-Out (CPRA, CPA, VCDPA, CTDPA, UCPA)

You have the right to opt out of the processing of your Personal Data for purposes of:

  1. Targeted advertising.
  2. The sale of Personal Data.
  3. Profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

Under CPRA, you have the right to opt out of sharing your Personal Data with third parties and our use and disclosure of your Sensitive Personal Data to uses necessary to provide the products and services reasonably expected by you. 

  • Right to Objection (GDPR Article 21, LGPD, POPIA)

Where the legal justification for our processing of your Personal Data is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for the processing that override your interests and rights or if we need to continue to process the Personal Data for the establishment, exercise, or defence of a legal claim.

  • Non-discrimination and nonretaliation (CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA)

You have the right not to be denied service or have an altered experience for exercising your rights.

  • File an Appeal (CPA, VCDPA, CTDPA)

You have the right to file an appeal based on our response to you exercising any of these rights. In the event you disagree with how we resolved the appeal, you have the right to contact the attorney general located here:

If you are based in Colorado, please visit this website to file a complaint.

 If you are based in Virginia, please visit this website to file a complaint.

 If you are based in Connecticut, please visit this website to file a complaint. 

  • File a Complaint (GDPR Article 77, LGPD, POPIA)

You can bring a claim before their competent data protection authority.

If you are based in the EEA, please visit this website (http://ec.europa.eu/newsroom/article29/document.cfm?action=display&doc_id=50061) for a list of local data protection authorities. 

Withdrawing Consent 

If you have consented to our processing of your Personal Data, you have the right to withdraw your consent at any time, free of charge, such as when you wish to opt out from newsletters you receive from us. If you wish to withdraw your consent, please get in touch with us using the information found at the bottom of this page.

How to Exercise Your Rights 

You can request to exercise any of these rights about your data by sending the request to our privacy team using the form below.

For your privacy and security, at our discretion, we may require you to prove your identity before providing the requested information.

We may modify this Policy at any time. We will post an updated version on this website if we change this Policy. You will be asked to review and accept our Privacy Policy when using our services. In this manner, we may record your acceptance and notify you of any future changes to this Policy.

To request a copy of your information, unsubscribe from our email list, request for your data to be deleted, or ask a question about your data privacy, we've made the process simple:

If you have any questions about this Privacy Policy, You can contact us:

  • By email: sales@jewelrykeepsakes.com
  • By visiting this page on our website: https://www.jewelrykeepsakes.com/contact/
  • By phone number: 1-877-723-7229
  • or mail us at 1420, Market Place, Dr Suite 3, Great Falls, MT 59404. United States.

This Policy was last updated on January 26, 2024.