Customer Testimonials And Feedback
We care about our customers. Your opinion, your thoughts - it matters to us.
Our customers play the biggest role in our success. Posting our customer testimonials is a great way for visitors to our site to see what our customers think of their purchase.
Family, friends and pets play a major role in many of our lives. Read our customer reviews to see how cremation jewelry has helped them heal. .
Reviewer: Kevin G. from Fremont, CA
I was very impressed by your artwork and your customer service. Jeanette and I talked at least three times. She allowed me to send multiple pictures until we found the best pictures for the jewelry. My wife was very pleased with her mother's day gift. Thanks so much!
Reviewer: Tami C. from Whitehall, OR
My order came in on time and was as beautiful as I expected, I will definitely use you again in the future.
Reviewer: Joy G. from Tiverton, RI
The product was very nice. For looks and quality, I would rate it 5 stars. I gave it as a gift so I did not have a chance to see her put the ashes in the pendant so I cannot rate how easy it was or how secure the screw was. The leather chain was OK - probably 3-4 stars. Overall she liked the pendant a lot. The engraving was very nicely done.
Reviewer: Crystal D. from Wood River Jct, RI
I ordered a pet urn necklace online and it was fabulous (5 stars)! My husband loved it, we had our dog for 15 years, the same age as our son, and he was the best. It was a great way to keep him with us forever. Thank you for your product, which was exactly as I ordered and right on time!
Reviewer: Shannon S. from Norton, OH
The necklace I bought was for my grandma. My uncle (her son) passed away about 2 years ago in a car accident and I wanted her to have something special for his ashes. She loved the necklace. It was very pretty. The only concern I had was when I received the package it was smashed up being just in a Fed-Ex Envelope and in a soft paper box. The box was smashed so I could not use it. Had to find another box to put her necklace in. I would just suggest shipping in a better container so it's unable to be ruined. Thankfully the necklace itself wasn't hurt. I would say 4 would be my rating just because of the shipping otherwise a 5!
Reviewer: Kathleen B. from Macungie, PA
I was expecting my order to be a little bigger but they are very nice and I am glad I ordered them.
Reviewer: Pam J. from Moline, IL
We received all the products. I give my order a 5 star. Had no problems with my order. With the death of loved ones its great to know there is such a site to order from. Thank you so much for your prompt delivery
Reviewer: Linda T. from Fountain, CO
I would rate your service and product at 5 stars! Very pleased with my purchase.
Reviewer: Eleanor P. from Commack, NY
5 Stars, loved the items, I have told friends about the website, Will purchase from you again.
Reviewer: Jenny H. from Lake Havasu, AZ
5 Star I brought to give to my friend who lost her husband and she wear its everyday and everyone is asking her wear she got it and they think its the greatest thing.
Reviewer: Christine B. from Nutley, NJ
My ten-year-old daughter was devastated when she recently lost her childhood dog and best friend. This was her first experience with loss and it was very difficult. I purchased the Pet Ash Jewelry Stainless Steel Little Black Paws Round and now she carries a part of him with her always. This beautiful pendant helped her through the grieving process. Five Stars!!! Thank you!
Reviewer: Melissa R. from Stevensville, Ontario
I thought the Jewelry Keepsake was beautiful. Excellent product, 5 star.
Reviewer: Thomas H. from Seattle, WA
My keepsake necklace was everything I expected. The only problem I had was filling it with ashes. The funnel was too small and the ashes would get stuck. Also the necklace-filling portion was not all the way open. Instead of a full circle it was half covered causing filling more difficult. Those were the only problems I had. The necklace is great though. I wear it all the time and I'm glad to have my baby boy next to my heart.
Reviewer: Andrea B. from Frederick, CO
I was very pleased with my order and give a 5 star rating.
Reviewer: Waihu Z. from Telopea, NSW
The item is for my grandparents' ash, so I may keep them with me when I am so far away. I have asked my mum to bring me back some of the ash from china and I keep them in an urn in my room. My over all experience with Jewelry keepsakes are 4 stars, the item is beautifully crafted, and I have got it with in 12 working days, the online services is very helpful. Thank you again for now I always am in their blessing.
Reviewer: Karen H. from Woodbridge, VA
I would rate your company as a 5. However, the engraving does not show up as well as I thought it might. Have to look at through a magnifying glass.
Reviewer: Jennifer W. from Midwest City, OK
I love my necklace...glad I found you guys. I would rate you a 5. Thanks!
Reviewer: Rena G. from Portage, IN
Your website is so great. I purchased a heart pendant with baby feet on the front for my son's ashes. It is the most beautiful thing ever. And you engraved it for free, which we added his name and birth date on. I am so grateful that your site provides these beautiful items that help in our mourning. I would rate your site a 5 and of course would recommend your site to anyone and everyone.
Reviewer: Kerry M. from Monaca, PA
I bought a silver cross necklace for my best friend to wear at her wedding. She is being married in May and her mother passed away unexpectedly in February. I was looking for a way to have her mother with her at the wedding and this was the perfect gift. She had the remains put in the cross and she is wearing it already and it is beautiful. I would definitely rate the company and the customer service as a 5. The necklace arrived in only a few days and I was quite surprised by that. The necklace means a lot to my best friend and I was happy to be able to give her a small piece of comfort for her wedding day.
Reviewer: Carol W. from Long Beach, CA
I would very much like to thank you for the necklace/urn that I purchased. It is as beautiful as in the pictures and I hold it very dear to my heart as it contains ashes from my son whom I lost 2 yrs back. I would definitely rate it a 5 and will recommend your site to anyone I know.
Reviewer: Rose R. from Springfield, MO
I received my necklace very quickly, and it was beautiful. I have received many compliments on it, and recommend this website to anyone looking for something nice, sweet, and not too expensive. 5 stars.
Reviewer: Lynda K. from Spokane, WA
I am very pleased with my purchase of the 14k gold heart urn/locket, Hallie. The office manager, Donna I believe, is the one who talked with me and answered my questions and was extremely kind and helpful. She gets a five. My locket arrived on exactly the day I was told it would and was packaged beautifully. If I could make just one change, it would be that a larger variety of pieces would be ready made and able to be shipped within 24 hours. For those of us who are planning to place our loved one's ashes in a columbarium and want the funeral home to put the ashes into the locket for us time is of the essence. I love my locket, but it was not my first choice. I could not wait for the one I really wanted to be made up. Thank you so much for making these pieces available in solid gold. All of the funeral homes in my city stock only plated pieces, which I would never even consider for a lifelong/multi-generational keepsake. I am spreading the word about your company.
Reviewer: Paul B. from Pleasant Mount, PA
I am very happy with my purchase. Very easy to order super fast shipping and a very nice product. I rate it 5 stars definitely.
Reviewer: Misty M. from Redwood Falls, MN
Thank you I was very pleased with my necklace it was what I hoped for so I would have to give it a five star.
Reviewer: Sandy W. from Harlan, IA
I'm very satisfied with the rose gold affection pendant. It was shipped immediately and truly met all my expectations. I just love it. Thank you so much!
Reviewer: Nicole P. from Parma, OH
I love the necklace I purchased from Jewelry Keepsakes! The process was very easy and the email updates were greats! I received my necklace the same day I was told I would. I wear my necklace everyday and have people tell me all the time how beautiful it is! 5 Stars!!!!!!
Reviewer: Jessica S. from Dighton, MA
I give my order 4 starts. Great product! Delivery was speedy which was what I paid for. The only reason I give it a 4 and not a 5 would be the engraving. It was very hard to see. Maybe a suggested font so that you can see it more clearly would have been nice. I would definitely order from you again!
Reviewer: Patricia O. from Alpharetta, GA
I recently ordered two monogrammed charms for my Daughter and son-in-law who lost their dog. The charms were perfect and they love them! Thank you for making the ordering so easy and the delivery time so fast! We have already recommended you to friends.
Reviewer: Karen T. from Pittsburg, CA
It was very easy to order from the website. I love the products that I purchased, especially for the money. And overall experience with Jewelry Keepsakes --- 5 starts (*****)
Reviewer: Charlene S. from Ogden, UT
I love my heart pendant. I received it very quickly and now it hangs in my car with the ashes of my beloved brother inside. It is a lovely keepsake and I will cherish it forever. I would give it and my overall experience with Jewelry Keepsakes 5 ratings!
Reviewer: Renee H. from Elgin, IL
With regards to the order I placed for a wearable urn, I was very impressed with the quality of the product. The only suggestion I would make is to make the funnel stem a bit larger/wider. I found it very difficult to get the ashes into the urn, as you know it is difficult to just pull ashes (dust like) pieces out of a larger urn, even using the toothpick which wouldn't fit into or through the funnel stem to push the pieces through, I was very uncomfortable having to crush tiny pieces into dust particles in order to fill the urn. I purchased this piece of jewelry for my nephew to wear when he is deployed later this year, the ashes are of his father, he has not seen this urn as of yet, but I believe he will wear it with much pride.
Reviewer: Nancy W. from Green Bay, WI
I am very pleased with the crystal pendant that I ordered. It's a lovely piece and exactly what I was looking for. I give the quality, service and overall experience a 5 star rating.
With a little love and care, you keepsake jewelry will always remain in great condition. If you have any questions about the care of your jewelry, then please contact us. We are always here to help.